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LGSS develops new low-code Blue Badge application - LGSS

LGSS develops new low-code Blue Badge application

A digital service to help people apply for disabled parking permits has launched across Milton Keynes and Northamptonshire.

Designed and built by LGSS, BadgeAble is a low-code application, automating manual tasks that can be complex or time-consuming. Low-code developments are an alternative to the traditional method of software development, which enables developers to focus time and energy on developing functionality which makes a difference to users.

Built in 12 weeks using an Agile project management approach, the system will help LGSS partners provide a better customer experience and make services cheaper to administer.

Steve Day, LGSS Acting Director of IT, said: “While applicants receive their badges quicker thanks to reduced processing time, moving to a fully digital service has clear benefits for the authorities administering applications. Switching from largely paper-based systems to a fully digital service is estimated to save a minimum of £50,000 a year for each organisation.”

Early indications for one authority is that digital take-up is already in excess of 90%.

The Blue Badge scheme helps people with severe mobility problems who have difficulty using public transport to park close to where they need to go, with over 200 local authorities throughout the UK administering this scheme and approximately three million Blue Badge holders in the UK.