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Milton Keynes Council revenue team scoops national award - LGSS

Milton Keynes Council revenue team scoops national award

Enthusiasm and a commitment to customer service has helped our Milton Keynes Council revenues team scoop a top award at the Institute of Revenues Rating and Valuation (IRRV) annual awards.

The LGSS revenues team was presented with the prestigious award for Revenues Team of the Year at the Telford conference, on 4th October 2017.

The award panel sought a demonstration of raised standards of service, resulting in high levels of performance, customer satisfaction and effective administrative procedures in all aspects of revenues.

Councillor Rob Middleton, MKC’s cabinet member for resources and innovation, said:

“Council tax and business rates are challenging areas of work but once again the team successfully demonstrated to the award panel that they continue to raise the bar, achieving high levels of performance and customer satisfaction by innovation, attention to detail and getting things right first time.”

The LGSS revenues and benefits’ team has worked hard to deliver a quality and ever improving service, with a strong team ethos and spirit. This didn’t go unnoticed as one of the judges commented that the panel were particularly impressed by the team’s passion, enthusiasm and commitment to customer service.

LGSS are proud of their team’s hard work, commitment and continued focus on excellent results, which has now delivered four awards for revenues and benefits.