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About LGSS

We are one of the UK’s largest shared service providers for the public sector, supporting hundreds of public organisations including schools and academies.

We work as a partner and provider, delivering the full range of business support services including:

Our history

We were established in 2010, by the delegation and merger of corporate services of Cambridgeshire and Northamptonshire county councils.

Originally, LGSS stood for Local Government Shared Services, but in the intervening years, we have doubled in size and now support a range of public bodies including health and care organisations, emergency services, arms length management companies and educational institution – all of whom delegate their services to us for management.

In 2016 Milton Keynes Council became the third full partner and co-owner, bringing our total shared services workforce up to circa 1,600 employees.

We deliver more, for less

Being a shared service means that we combine the talent and resources of our partners to deliver the most comprehensive and high quality service possible. With total delegated budgets of circa £85m we are able to offer significant economies of scale and resilience, providing exceptional talent, resources and capacity, and delivering major savings.

We strive to achieve customer benefits via the convergence, simplification and standardising of business processes, to reduce unit costs and maximise available resources.

Think like a customer, act like a tax payer

We reduce business support service costs, for the wider benefit of the public purse.

We offer a range of business models including shared risk and reward, fixed price and pay-as-you-go. We collaborate with you to jointly create opportunities and we have the added benefit of being able to share and implement best practice gained from all our customers by sharing technological developments, innovation and change.

No need for costly tendering processes, no joining fees

We work with like-minded partners to develop mutually beneficial business cases and partnership delegation agreements.

A partnership delegation agreement is based on a collaborative working arrangement, supported by the Local Government Acts of 1972 and 2000 and the Localism Act of 2011. The Local Government Act of 1972 allows public bodies to transfer the management of their services without the costs of tendering.

There is legal case law to support this approach including the Lecce case in 2012 and Piepenbrock case in 2013, where the European Court of Justice reaffirmed the exceptions to formal procurement rules in favour of a collaborative contract between two local authorities.