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About LGSS

We¬†are one of¬†the UK’s¬†largest public sector¬†shared service operations, delivering a full range of business support services to a variety of public sector organisations.

Our staff are public sector employees (employed by our partners) which means we are very much a part of our partner organisations. We are not a separate organisation, but a partnership between like-minded organisations, working together to improve efficiency.

Find out about services

Our history

In 2010, the county councils of Cambridgeshire and Northamptonshire decided to merge their corporate services functions into a shared service that supported both authorities.

LGSS was created and originally stood for Local Government Shared Services, but as the number of shared services grew to support different customers outside of local government, we became known simply as LGSS.

Milton Keynes Council became the third full partner and co-owner of LGSS in 2016, and we now support a number of customers including councils,¬†health and social care organisations, the emergency services, arm’s length management companies and¬†schools and¬†academies¬†– all of whom¬†delegate their services to us¬†to manage.

Delivering more for less

Being a shared service means that we combine the talent and resources of our partners to deliver the most comprehensive and high quality service possible.

We strive to achieve benefits through convergence, simplification and standardisation of business processes to reduce unit costs and maximise available resources. By sharing, we can employ the specialists that a single organisation may be unable to afford.

We are able to offer significant economies of scale and resilience to deliver major savings.

Think like a customer, act like a tax payer

We reduce business support service costs for the wider benefit of the public purse. We offer a range of business models including shared risk and reward, fixed cost and pay-as-you-go.

By sharing and implementing best practice, we jointly create opportunities through sharing technological developments, and driving innovation and change.

No need for costly tendering processes, no joining fees

We work with like-minded partners to develop mutually beneficial business cases and partnership delegation agreements.

A partnership delegation agreement is based on a collaborative working arrangement, supported by the Local Government Acts of 1972 and 2000 and the Localism Act of 2011. which allows public bodies to transfer the management of their services without the costs of tendering.

There is case law to support this approach including the Lecce case in 2012 and Piepenbrock case in 2013, where the European Court of Justice reaffirmed the exceptions to formal procurement rules in favour of a collaborative contract between two local authorities.

Local Government Act of 1972

Lecce case court documents

Piepenbrock case court documents